Apples iBook death syndrome

The Consumer Complaints Board in Denmark claims to have evidence of a original design defect in the iBook G4 that has been hotly denied by Apple. Many iBook G4 customers complained that after about one year's use, the laptop acquired the nasty habit of powering down and greeting the users with a blank screen and a loud whirring fan on start-up.

Read the article HERE.

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Steve Jobs Personally Resolves Customer Complaint

The Consumerist recently published a story about an Apple customer who went through support hell with a broken Macbook.

Read more HERE.