An Open Letter to Security Vendors

Michael Miller [ PC Magazine ] challenges some of the major security product providers about the shortcomings of their products.

All of you have reason to worry about the prospect of Microsoft entering the security market this summer with a new service called OneCare. But you're focused on the wrong problem. Instead of focusing on Microsoft, you need to take a good hard look at the effectiveness of your own wares. I've talked with a lot of computer users lately, and the conclusion is inescapable: Your products just aren't good enough.

Some of your products don't do a complete job; others are packaged in ways that customers don't understand; parts of some software don't work properly, and other programs are so big that they cause the very problems customers want to avoid.

Read the full article HERE.